1. Who We Are
Vital Medical Health ("Vital Medical Health," "we," "us") provides healthcare coordination and wellness management services from 807 S Broad St #2, Fremont, Nebraska 68025, USA. This policy explains how we handle information collected through vitalmedicalhealth.com and our care services.
2. Information We Collect
- Information you give us: name, email address, phone number, mailing address, preferred appointment times, and any health details you choose to share through forms, calls or consultations.
- Information collected automatically: IP address, browser type, device type, pages visited and general location, gathered via standard server logs and cookies.
- Health information: when you use our care services, we may collect health information strictly necessary to coordinate your care, under the additional safeguards described in Section 7.
3. How We Use Your Information
We use your information to: schedule and confirm appointments; coordinate care among clinicians, labs and therapists; respond to inquiries; send requested newsletters and service updates; process memberships and billing; improve our website and services; and comply with legal obligations. We do not sell, rent or trade your personal information to advertisers or data brokers — ever.
4. Legal Bases for Processing
Depending on your state and situation, we process information based on your consent (e.g., newsletter signup), performance of a contract (e.g., your care membership), our legitimate business interests (e.g., site security), or compliance with law (e.g., health-record retention requirements).
5. Cookies & Analytics
We use only essential cookies for site functionality and privacy-respecting, aggregate analytics to understand which pages help visitors most. You can block cookies in your browser settings; the site will continue to function, though some conveniences (like remembered preferences) may not.
6. Sharing of Information
We share information only with: (a) the clinicians, laboratories and therapists coordinating your care, limited to what is necessary; (b) service providers who host our systems or send our emails, bound by confidentiality agreements; (c) authorities, when legally required. We never share your information for third-party marketing.
7. Health Information & HIPAA-Conscious Practices
Vital Medical Health operates with HIPAA-conscious workflows, including encrypted storage and transmission of records, role-based access limited to personnel involved in your care, and business-associate agreements with relevant partners. Where we act as a covered entity or business associate, HIPAA protections apply in addition to this policy.
8. Data Retention
We keep personal information only as long as needed for the purposes above: membership records for the life of the membership plus seven years where health information is involved (consistent with Nebraska requirements), and marketing emails until you unsubscribe.
9. Your Rights
You may request: a copy of the information we hold about you; correction of inaccurate information; deletion of your information (subject to legal retention duties); and withdrawal of consent for marketing. Nebraska residents retain additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of any "sale" or "sharing" (we do neither). Email info@vitalmedicalhealth.com or call (712) 352-1025 to exercise any right; we respond within 30 days.
10. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect their information. Services for minors are arranged through a parent or legal guardian.
11. Security
We use TLS encryption in transit, encryption at rest for records, access controls, staff training and routine security reviews. No system is perfectly secure, but we treat your data with the same care we'd want for our own families.
12. Changes to This Policy
We may update this policy to reflect changes in law or practice. Material changes will be announced on this page with a new "last updated" date, and by email to members where appropriate.
13. Contact Us
Privacy questions or requests: info@vitalmedicalhealth.com · (712) 352-1025 · Vital Medical Health, 807 S Broad St #2, Fremont, Nebraska 68025, USA.